SHIPPING
Shipping Within Australia 🇦🇺
All Standard orders are dispatched the next business day from our Sydney warehouse.Â
All Express orders are dispatched the same business day from our Sydney warehouse when ordered before 1pm.Â
STANDARD SHIPPING: $9.95 on orders under $100, free on orders over $100
EXPRESS: $25
AVERAGE SHIPPING TIMEFRAME
| State | Standard | Express |
|---|---|---|
| ACT | 2 - 4 Business Days | 1 - 2 Business Days |
| NSW | 1 - 4 Business Days | 1 - 2 Business Days |
| QLD | 3 - 7 Business Days | 1 - 2 Business Days |
| SA | 5 - 9 Business Days | 1 - 2 Business Days |
| TAS | 5 - 9 Business Days | 1 - 2 Business Days |
| VIC | 2 - 6 Business Days | 1 - 2 Business Days |
| WA | 5 - 12 Business Days | 1 - 3 Business Days |
| NT | 5 - 12 Business Days | 1 - 2 Business Days |
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Shipping to New Zealand 🇳🇿
We’re so happy to bring Paint Like Frida to our Kiwi customers!
📦 Shipping Time: Orders to New Zealand typically arrive within 5-25 business days. This is an average estimate and can vary depending on your location and any potential carrier delays.
💰 Shipping Cost: We offer a flat rate of $20 for all New Zealand orders.
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Shipping to the UK 🇬🇧
We’re so excited to bring Paint Like Frida to our UK customers!
How long does shipping take?📦 Orders to the UK typically arrive within 2-3 days. Please note this is an average estimate, shipping times may vary depending on your location and any potential carrier delays. Our same day dispatch cut off is 16:00 Monday - Friday.
We do offer next-day shipping to the UK for £6.95 🚚✨ Just make sure your order is placed before 4pm (that’s 16:00 UK time), and we’ll get it shipped out the same day. Orders placed after the cut-off will be dispatched the next business day.
If you have any questions, feel free to reach out! 💛
Estimated Delivery Times:
These should be used as guidelines only, exact amount of time may vary (like the amount of chicken salt they put on your chips) x
Express shipping is faster (yay!), but just a heads-up — even with Express, delays can happen. If your parcel isn’t delivered within the estimated shipping time, we’re unfortunately not able to offer a refund, as once your order leaves our hands, it’s in the courier’s control.
If you’re ordering for a specific date or event, we recommend allowing extra time as we cannot guarantee arrival on a specific day.
Thanks for understanding and supporting our small biz! x
Delays and Refunds:
While we strive for quick, reliable delivery, delays can happen due to circumstances beyond our control (e.g., transit issues, carrier delays).
Orders delayed in transit or not received by a specific date do not qualify for refunds, unless officially tagged as lost in transit by the courier. In such cases, we will send a replacement order straight away.
Parcels that are returned to us due to an incorrect address provided by the customer, or because they were not received after multiple delivery attempts, are not eligible for refunds. This is because we’ve already incurred admin, fulfilment, and shipping costs to process your order. We’re more than happy to arrange redelivery, but this will be at the customer’s expense.
We strongly encourage ordering with a buffer period to avoid any disappointment.
Free Shipping:
Free standard shipping on all orders, with no minimum purchase required.
